General Assistant
Open General Assistant

Help

How to use General Assistant.

Getting started

  1. 1Type a question, or tap one of the suggestions.
  2. 2Read the answer and any diagram that comes with it.
  3. 3Tap a follow-up question to go deeper.
  4. 4Sign in to save answers.

Questions

Do I need to sign in?

No. Sign in only to save answers.

What is a Momentum System?

A system that turns scattered information into clear next moves.

How is 16Ahead different from a CRM?

A CRM stores history. 16Ahead helps you decide what to do next.

Where are my saved answers?

Saved, in the header or the menu.

Set up 16Ahead once

Getting started with 16Ahead

General Assistant answers questions about 16Ahead for anyone. To have 16Ahead help with your own work, set it up once.

1Sign in

16Ahead needs to know who you are and which workspace to use before it can help with your own work.

2Update your profile

Tell 16Ahead who you are and what you do, so its guidance fits your actual work.

3Set up your sending address

If your workspace uses Outreach, 16Ahead needs a provisioned sending address before it can send anything on your behalf.

4Add or import your contacts

16Ahead connects contacts, emails, documents, feedback, tasks and signals. The more it can see, the sharper its answers.

Good places to start

Questions worth asking

“What is 16Ahead?”
The short version, with a diagram of how 16Ahead turns information into next moves.
“How can 16Ahead help me?”
What changes when contacts, emails, documents and signals are connected.
“What is a Momentum System?”
The idea 16Ahead is built around.
“How is 16Ahead different from a CRM?”
Why storing history isn’t the same as knowing what to do next.
“How do I get started?”
The setup steps, in order.

More questions

What people ask about General Assistant

Is General Assistant free?

Yes. Ask as many questions as you like, signed in or not.

Is my conversation saved?

While you are signed in, your conversation is saved automatically and will be here when you come back.

Can I keep an answer?

Choose Copy under an answer, or Download for the whole conversation as a text file.

What are Awards?

Awards you unlock by asking good questions. Some stay hidden until you find them. Open them from the menu.

Where do I change my profile or settings?

On the 16Ahead site. Your name in the menu opens your profile; Settings and Daily Momentum are in the menu too.

Which apps are part of 16Ahead?

Network, Outreach, Moves, Pulse, Social, Docs, Lead Vault, the Marketing Assistant, Find and more. They are all in the menu.